CC By Marie

79014116_548806005965656_270253288023130112_n

FAQ

FAQ

 

Do I need to order a size up on clothing?

Hoodies and sweatshirts are true to size. It is recommended to order a size up on Cotton shirts due to the fabric shrinking after the first wash.

 

I like the design, but not the shirt/sweatshirt it is on. Can I have it put on another style of clothing?

Yes! Visit our contact page and send us a message about the design and style of clothing you’d prefer and we will get back to you as soon as possible.

 

Can I request a different shirt color that is not listed?

Yes! Send us a message, through the contact page, and we will be more than willing to help you.

 

What brands of clothing do you use?

We use a variety of brands including Gildan, Fruit of the Loom, Hanes, and Gerber.

 

If I want a different brand than supplied, can I request it?

Yes absolutely! Head to our Contact Us page and let of know the brand you prefer.

 

What material do you use for the designs?

We use Heat Transfer Vinyl (HTV), sublimation, Permanent Vinyl, or Screen Printing for all of items.

 

What material is the clothing made out of?

Our sweatshirts/hoodies are a blend of cotton and polyester.
Shirts and onesies are made with cotton, polyester or a cotton poly blend. If you would like to request a specific material, please send us a message on our contact page and we will get back to you as soon as possible.

 

Am I able to customize the color of the design or make changes?

Yes! For all design changes, please send us a message through the Contact Us page

 

How do I leave feedback for an item I recently bought?

You can visit the product page on our site, scroll down and choose reviews. You can also leave us a review on our Facebook page at facebook.com/CustomCreationsbyMarie

 

I would like a custom design made, can I?

Yes! Send us a message through the Contact Us page and we will work out the fine details and draw out your design.

 

How long will it take my order to ship?

Our items ship out within 7 days, though we strive to ship within 72 hours of the order.

 

 

Did not find your answer ?